By Andrew Karasev | On December 26, 2005 | In Software | Rated 
Microsoft Business Solutions CRM is now approaching the phase of being mature product and the CRM solution you may consider for large publicly traded company. Our view point considers the fact of multiple platforms and systems coexistence and balancing: UNIX, Linux, Microsoft Windows, Java, .Net, PC, AS/400, RS6000, Microsoft Exchange, Lotus Notes Domino, etc. This increases the cost of maintenance, but decreases the risk of being trapped to one vendor/solution. So far we’ve seen successful implementations of Microsoft CRM in the following industries: Distribution, Logistics, Non-Profit, Chemicals, Pharmaceutical, Placement/Recruiting, Medicare/Hospitals, Retail, Wholesale, Education, Beverages, Services, Defense, Aerospace, Oil & Gas.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM is CRM answer from Microsoft Business Solutions. If you compare it to other traditional CRM applications, such as Siebel - you will see that Microsoft CRM does use all the resent Microsoft technologies, that means that Microsoft targets its CRM to Windows market exclusively, plus this means that Microsoft CRM is more difficult in its installation. Microsoft doesn't even have to care about other platforms, such as Linux/Unix or Apple. Now - we see kind of paradoxical situation when Microsoft CRM is gaining market share even in recession and early post-recession time. Where is the secret?
By Andrew Karasev | On December 26, 2005 | In Software | Rated
We would like to give you pluses and minuses of Microsoft CRM.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
With this small article we are continuing Microsoft Business Solutions CRM customization, development, modification, setup and implementation discussion.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft Business Solutions CRM proved to be reliable solution in the whole spectrum of industries and market niches: transportation & logistics, education, recruiting & placement, supply chain management, pharmaceutical, oil & gas, aerospace & defense, manufacturing, wholesale & retail. When corporation is looking into CRM application to choose from – one of the fist questions is security. In this small article we’ll try to give you the highlights on the most typical questions we are receiving in the security area.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
If your company has regional and worldwide operations, you might already realized that it is very hard to get decent internet connection in your remote locations. In this small article we will try to give you highlights on how to implement Microsoft Business Solutions CRM for worldwide operations with restricted internet connection.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM is CRM answer from Microsoft Business Solutions.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM has built-in conversion tool, however you should probably first try third party conversion tool, such as Scribe. It is relatively expensive and has bunch of importing capabilities, that you might never use and need. Scribe allows you to map objects in source and target, when source is ACT! for example. If you are just realized the need to load data into CRM – please research Microsoft CRM import tool and Scribe. Here we will describe other option and possibilities
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft Business Solutions CRM data conversion deserves FAQ type of article, where IT people could get initial directions. Even if it seems as a trivial task, we would suggest you to think about these possible scenarios: objects mapping between your legacy CRM: GoldMine, ACT, Siebel, Lotus Notes Domino. When you think about MS CRM switch over – do you think just to transfer master records: Leads, Contacts, Accounts, or you are thinking about historical activities: emails, faxes, calls, appointments, etc?
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM – Client Relationship Management package from Microsoft Business Solutions was initially designed to be customizable with Microsoft Visual Studio.Net and one of its programming languages – C#.Net or VB.Net. You can use ADO.Net, Web Service, Transact SQL scripting and stored procedures, deploy such SQL Server tools as Linked Server to all ODBC/OLEDB compliant database, including ORACLE, Sybase, Ingress, DB2, Unidata, Pervasive SQL, Ctree and even Lotus Notes/Domino.
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