By Andrew Karasev | On December 26, 2005 | In Software | Rated 
This article is for advanced Microsoft CRM SDK C# developers. It describes the technique of direct SQL programming, when SDK doesn't have the functionality to do the job.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
We would like to give you several situations, when you may need custom development and programming to improve Microsoft CRM functionality. This overview is for programmer, software developer, IT specialist, database administrator.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM customization techniques are very diversified and based on the whole spectrum of recent Microsoft technologies. The main terms you should know are: Microsoft CRM SDK 1.2 and Visual Studio.Net 2003. And of course you should be familiar with all the legacy internet technologies, such as HTML, XML, XSLT, JavaScript and be good C#/VB/Net developer.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM is new player on the CRM software market. The whole conception behind CRM seems to be different. In case of traditional CRM software (Siebel, Oracle) - the application was designed with platform independence in mind. Microsoft CRM is dedicated to Microsoft technology and so deploys all the Microsoft tools: Windows Active Directory, Microsoft Exchange 2003/2000, SQL Server, Crystal Reports Enterprise, Biztalk server, Microsoft Outlook, Internet Explorer, Microsoft Great Plains as backend, etc.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft CRM is winning market share step-by-step from such the traditional CRM providers as Siebel, Saleslogix. In this article we’ll show Microsoft Business Solutions CRM potential in the VoIP direction. Nowadays VOIP-based technologies and Instant Messaging Systems are getting wider and wider spread. Each work desk or each personal computer has one or another instrument of information exchange, belonging to the VOIP or instant messaging systems. Currently the mostly presented information exchange systems are:
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft Business Solutions offers several ERP applications: Great Plains, Navision, Solomon and its own CRM solution – Microsoft CRM. Targeting to automate all business operations, Microsoft CRM is now integrated with Microsoft Great Plains and in the close future it should have integration with Microsoft Navision. In this small article we’ll show you business automation example, where Microsoft CRM and Great Plains are integrated and customized to fit Freight Forwarding business processes.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Microsoft Great Plains and Microsoft CRM become more and more popular, partly because of Microsoft muscles behind them. Now Great Plains is targeted to the whole spectrum of horizontal and vertical market clientele. Small companies use Small Business Manager (which is based on the same technology – Great Plains Dexterity dictionary and runtime), Great Plains Standard on MSDE is for small to midsize clients, and then Great Plains serves the rest of the market up to big corporations. Microsoft CRM is extremely scalable and fits to all the market niches.
By Andrew Karasev | On December 26, 2005 | In Software | Rated
Let’s first look at your ERP system selection (without Retail Solution). Your options are:
By Andrew Karasev | On December 26, 2005 | In Software | Rated
In the new era of internet marketing the problem of severe competition comes into the first position. If you look back into 1990-th you will find high tech companies using traditional sales techniques: purchasing local and regional businesses contact lists, making cold calls and then trying hard sales closing techniques, such as “selling to the top” – IBM style, selling to VITO (very important top officer), etc. It did work those old days. We would dare to announce that these days are gone and these techniques are now obsolete.
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